Marshall Batteries
0800 BATTERY
0800 228 837
Holler for a Marshall

Terms and Conditions

 

Warranty Terms & Conditions

At Marshall Batteries, we are committed to total customer satisfaction by providing quality products and quality service at all times.

Marshall Batteries will honour all genuine warranty claims.  Our batteries our covered by a free of charge replacement warranty that is backed by the leading battery manufacturer and distributor, Marshall Power Limited.

Warranty terms and conditions appear within your warranty card provided at the time of purchase and also on the top label of your battery.  Retain the receipt for proof of purchase.  Possible causes of battery failure that are not the result of faulty manufacture:

  • Incorrect or under-specified battery type fitted to car
  • Charge system problem (low or high voltage) creating an over-charge or under-charge situation.  A low voltage cause the battery to sulphate whilst a high voltage will literally cook the internal components of the battery.
  • Repeated deep discharge (heavy accessory loads, car phones, lighting, boat accessories, etc)
  • Prolonged storage of the car or very minimal use.  A battery will generally sulphate and will never recover its full state of charge.
  • Electrical faults (short, excessive loads)
  • Any battery modifications such as acid additives, lead terminal changes, or any other contaminates.
  • Damage to the battery caused by the consumer or other in-car fault.

Express Nationwide Warranty

Our batteries are warranted against any manufacturing fault for the stated period or kilometres (whichever occurs first).  Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or their agents.  You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. 

This express warranty is given by Marshall Power Australia Pty Ltd 1-5 Winterton Road, Clayton 3168, Victoria Australia, Phone: 1300 627 742 in Australia and  Marshall Power Limited 149 Hutt Park Road, Lower Hutt 5043, Wellington, New Zealand, Phone 0800 465 537 in New Zealand. The benefits under this express warranty are additional to other rights and remedies under applicable laws in force in Australia and New Zealand

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.

Marshall Batteries products can be warranted at any location that sells Marshall Batteries products around Australia and New Zealand. It is important that the consumer keeps their receipt.  If the warranty has to be exercised, the replacement battery will carry another full warranty period. 

 

 PRODUCT TRAINING

STANDARD WARRANTY TERM 

 CONDITIONS

Premium

36 months/60,000KM private use

18 months for commercial use.3 months for Taxi

Extra Heavy Duty

24 months/40,000KM private use

12 months commercial use.3 months for Taxi

Heavy Duty

24 months/40,000KM private use

12 months commercial use.

Nil Taxi

Deputy

12 months/20,000 KM private use

6 months commercial use.

Nil Taxi

Extra Heavy Duty 4x4 Commercial

12 months/100,000 KM

 

Truck & Tractor

12 months/100,000 KM

 

Extreme

24 months private use/150,000 KM

18 months/150,000KM commercial

Marine Stowaway Starting

12 months

 

Marine Stowaway Dual Purpose

18 months

 

Marine Stowaway AGM Deep Cycle

12 months

 

Stowaway Leisure Cycle Silver

12 months

 

Stowaway Leisure Cycle Gold

15 months

 

 Select Orbital

 12 months

 

Deep Cycle

6 months

 

Industrial Deep Cycle

12 months

 

Gel

12 months

 

Small Sealed Lead Acid

6 months

 

Large Sealed Lead Acid

6 months

 

Motorcycle (sealed)

12 months

 

Motorcycle (conventional)

12 months

 

Sonnenschein

12 months

 

Element

12 months

 


Other factors that can cause premature failure of a battery include:

 

  •  Charge Rates   
  •  Excessive Vibration
  •  High Loads             
  •  Electrical System Faults
  •  Faulty Terminals       
  •  Stop/Start Motoring
  •  Sulphation             
  •  Other

For further advice, please contact Marshall Batteries by phoning 1300 627 742 for Australia or 0800 465 537 for New Zealand or by completing the online contact us form on this website.

 

 

 

WEBSITE TERMS AND CONDITIONs

1. Introduction

The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

3. Trade Marks

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

8. Disclaimer of Liability.

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

9. Use of the Website.

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Australia or New Zealand). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

10. General

10.1 Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

10.2 Alteration

the Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver.

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession.

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

10.7 Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Australia without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Australia in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10.8 Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.